Oz Green Homes

"Having worked with Oz Green for some time I can highly recommend them as an organisation that acts with integrity and is committed to delivering customers a better deal. They are transparent and consistent in their approach and are quick to act in response to any queries or concerns when raised. Far too many consumers still pay too much for their energy needs, in particular those with the big 3, and Oz Green are a great example of providing customer’s choice and helping to alleviate rising costs."

Adam Landry, Executive Director (1st Energy Pty Ltd)
"To whom it may concern, It is with great pleasure that we recommend Oz Green Homes as a marketing sales channel. Oz Green Homes has an excellent reputation in providing professional sales capabilities in a compliant manner in the energy sector.Oz Green Homes has been a valuable partner for Sumo Power since 2015, and has been integral in delivering quality sales and contributing to Sumo Power’s growth. Oz Green Homes experience and understanding of the energy market has exceeded our expectations and they continue to deliver sustainably strong sales volume for Sumo Power.Sumo Power maintains a strong and open relationship with Oz Green Homes which in the main is due to the integrity of the team. We are pleased to recommend Oz Green Home for any future sales campaigns."

Domenic Capomolla, CEO (Sumo Power)
“At Blue NRG we have a requirement for quality sales conversions through satisfied customers. Oz green homes have for years assisted us with reaching out to new customers and have an excellent approach that meets our high expectations. The team are consistent in approach and are a preferred partner dedicated to long lasting relationships”.

Michael Pucar, CEO (BlueNRG)
"To whom it may concern,Please accept this letter as our personal and professional endorsement of Oz Green Homes as an outstanding business partner to Globird Energy.Since our involvement with Oz Green Homes, we have found their company to be professional and reliable in many ways. Their representation of Globird Energy’s products and services to customers has always been clear, courteous and above all, professional in every respect.Oz Green Homes has consistently achieved positive results in delivering and meeting sales targets with a high standard of quality and compliance which intern has resulted in solid growth for Globird Energy.Globird Energy’s partnership with Oz Green Homes is exemplary of the model to which we would like all channels to aspire too.Yours Sincerely"

John McCluskey, Executive Manager Sales and Marketing (Globird Energy Pty Ltd)
"The team at Oz Green Homes has for the past year consistently demonstrated an ethical , focussed path to generate clean compliant sales for us. They have stepped up to the mark many times, even under difficult market conditions and provided a strong, transparent approach to sales generation in several markets around Australia. We are confident that they have a real depth of understanding of all regulatory and compliance topics and I have been very impressed in their approach to staff training and most importantly in their dealings with customers. I am very happy to recommend their services."

Nick Hyssop, Broker Channels Manager Simply Energy

Who we are

OZ GREEN HOMES Pty Ltd strategically constructs branding and positively influences its future succession rather than merely creating a short term sales effect. Oz Green Homes is integrated marketing with a difference, encompassing all aspects of marketing including communication and sales channels such as telemarketing, email & fax Marketing and many other impacting strategies which in turn have proven to deliver a high return on investment. Our experienced staffs embrace a modern attitude and approach to an ever changing business environment enabling us to pass on our knowledge to customers and therefore aiding in business success. At Oz Green Homes, our creative and strategic expertise is a fundamental element in the success of each client.

With more than 8 years experience, we’ve delivered campaigns that have helped grow some of Australia’s biggest brands, including AGL, Simply Energy, Optus, Telstra, Commander and VEET.We have installed energy saving products in over 25,000 homes in Victoria and are trusted and accredited with the Victorian Energy Efficiency Target Scheme (VEET).

Call Centre Services

Oz Green Homes is fully equipped to conduct inbound as well as outbound, sales and marketing campaigns.

We strive to develop and maintain strong and long-term relationships with our clients. These relationships are built on professionalism, efficiency of services and mutual understanding of each other's business practice. Our vast experience in Telco and Utility Sector, makes us an ideal outsource centre of your choice.

Our core competencies are:

Business Acquisition Solutions
Lead Generation
Credit Checks
Customer Service

We base our business on the following values:

Enable ongoing growth and improvement
Ensure we deliver cutting edge solutions to our customers and into the market.
Build strategic relationships
Innovate through technical excellence
Draw inspiration from each other

Infrastructure

Effective infrastructure and processes, a quality local workforce and leadership are keys to success at Oz Green Homes.

At Oz Green Homes, we have established a sound foundation to enable us to exceed our clients' expectations; this includes a newly commissioned, fully operational call centre in Southbank to add to our existing setup of Collingwood. Systems and fail-safes – including proven quality assurance processes, have been implemented to enable efficiency and effectiveness in our sales activities. Together, these aspects are pivotal in enabling Oz Green Homes to grow and better serve our clients' needs.

Quality delivered through a local workforce

We are of the firm belief that quality of sales and services are critical elements to achieve customer satisfaction and our clients' growth. This has proved to be a very effective strategy, enabling us to exceed targets and aggressively expand our operations. We attract the best staff who have years of local and overseas industry experience. We do this by offering unparalleled career opportunities and the chance to work with leading industry players. Unlike a lot of call centers, we do not outsource our campaigns to India and Philippines. Conducting all operations from Melbourne enables us to control the quality of sales and achieve maximum customer satisfaction.

Leadership with extensive experience

Oz Green Homes is led by management team who combined has 35 years of extensive corporate and small-medium enterprises sales experience. They have led numerous call centers and sales teams for (but not limited to): AAPT, Primus, Telstra, ActewAGL, Power-direct, Country Energy, Simply Energy, Lumo Energy, TRU Energy and Motor Pass. The wealth of experience has enabled Oz Green Homes to lead towards a very clear vision of being the preferred customer service specialist for any sales sector. Our experience across a range of industries means that we understand your business, your customers, your processes and the issues affecting your industry - from competitive pressures for customer acquisition to economic drivers to reduce costs.